Version 1.2 | October 2019
In order to provide and operate, we may collect, store and process the following information.
The information may be collected through various means, including through forms that are filled in by you, or in other communication with us such as by phone, email or post.
Information is collected in a number of circumstances, including:
The purposes for which information may be used by us in and outside New Zealand include:
Cookies are small text files that are stored by your browser onto your computer or mobile device. They are widely used in order to make websites work or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognise you and remember important information that will make your use of a website more convenient (e.g. by remembering your user preferences).
To help you understand cookies, we have classified each cookie as one of the following:
All information you provide to us is stored on secure servers.
We may store your data on a server in New Zealand. We may also transfer your data to people or entities who may be located in or outside of New Zealand.
We only retain information for so long as it is necessary for the purposes for which the information can lawfully be used or longer if required by applicable laws such as obligations under KYC, AML/CFT, and IRD regulations.
Under the New Zealand Privacy Act 1993, and other relevant law, whether your Data is stored in New Zealand, or offshore you have the right:
You may exercise your opt-out right to non-essential communications by notifying us if you wish to object to the use of your personal information for direct marketing purposes. Please send requests for such objections, access to data, correction of data, information regarding policies and practices and kinds of data held, questions or complaints to firstname.lastname@example.org.
We will deal with any complaint by investigating the complaint and providing a response to the complainant within 20 business days, provided that we have all necessary information and have completed any investigation required. In cases where further information, assessment or investigation is required, we will seek to agree alternative time frames with you.
In accordance with the Privacy Act 1993, in some circumstances, we have the right to and may charge a reasonable fee for processing any data access request.